1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website . By using the Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a. Personal Information
When you visit our Site, we may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
b. Non-Personal Information
We may also collect non-personal information automatically, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Usage data (e.g., pages visited, time spent on the Site)
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our Site
- To improve and personalize your experience
- To respond to your inquiries and provide customer support
- To send you promotional materials, if you have opted in
- To comply with legal obligations and protect our rights
4. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating the Site.
- For Legal Reasons: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences and understand how you use our Site.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails.
8. Links to Other Sites
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email:csmith@chitransom.com
- Address:4809 N Ravenswood Ave, Suite 425, Chicago IL 60640
- Phone: (773) 466-8311
11. SMS Communications
a. Collection and Use of SMS Information
If you provide us with your mobile phone number, you may receive SMS (text message) communications from us. We use these messages to send you:
- Order confirmations and updates
- Customer service notifications
b. Consent to Receive SMS
By providing us with your mobile phone number, you consent to receive SMS communications from us. You understand that standard message and data rates may apply.
c. Opting Out of SMS Communications
You can opt out of receiving SMS communications at any time by replying with “STOP” to any message you receive. You may also contact us directly to request that we stop sending SMS messages.
d. Privacy and Security
We take your privacy seriously and will handle your mobile phone number in accordance with this Privacy Policy. Your information will be used solely for the purposes outlined above and will not be shared with third parties for their marketing purposes.
e. SMS Tracking
We may use SMS tracking technologies to monitor the delivery and performance of our SMS communications. This helps us improve our messaging services and ensure that you receive relevant information.
